Privacy Policy

1. Data Controller

Trend Analysis Hub, with its registered address at Benkovićeva ul. 2, 10000 Zagreb, Croatia, is the data controller for personal data collected through this website and the financial literacy programme described herein. You can contact us at info@trend-analysis-hub.com or by phone at +385 1 610 2200.

2. What Personal Data We Collect

We collect personal data in the following circumstances:

• Contact form submissions: name, email address, phone number, and the content of your message.
• Programme registration: name, email address, phone number, and relevant details about your participation interest (e.g., individual or group booking).
• Website usage: technical data such as IP address, browser type, pages visited, and visit duration — collected through cookies where you have given consent.

We do not collect sensitive personal data such as health information, financial account details, or identity documents.

3. Legal Basis for Processing

We process your personal data on the following legal bases, as defined under Regulation (EU) 2016/679 (GDPR):

• Consent (Article 6(1)(a) GDPR): for optional cookies and marketing communications where you have given explicit consent.
• Legitimate interests (Article 6(1)(f) GDPR): for responding to contact form enquiries and maintaining website security.
• Performance of a contract (Article 6(1)(b) GDPR): when processing data necessary to deliver the programme to registered participants.

4. How We Use Your Data

We use the personal data we collect for the following purposes:

• To respond to enquiries submitted through the contact form.
• To confirm programme registration and communicate session details.
• To improve the functionality and content of this website.
• To comply with legal obligations applicable in Croatia and the European Union.

We do not use your personal data for automated decision-making or profiling.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data with third parties. We may share data with service providers who assist us in operating this website (such as hosting providers), strictly under data processing agreements that comply with GDPR. These providers are not permitted to use your data for their own purposes.

We may disclose data if required to do so by law or in response to a valid request from a competent authority in Croatia or the European Union.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form data is typically retained for up to 24 months. Programme registration data is retained for the duration of the programme and for a reasonable period thereafter for administrative purposes. You may request deletion of your data at any time (see Section 8).

7. Cookies

This website uses cookies. For detailed information about the types of cookies we use, their purpose, and how to manage your preferences, please refer to our Cookie Policy.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: you may request a copy of the personal data we hold about you.
• Right to rectification: you may request correction of inaccurate or incomplete data.
• Right to erasure: you may request deletion of your personal data in certain circumstances.
• Right to restriction of processing: you may request that we limit how we use your data.
• Right to data portability: you may request your data in a structured, machine-readable format.
• Right to object: you may object to processing based on legitimate interests.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@trend-analysis-hub.com. We will respond within 30 days. You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP), Martićeva ul. 14, 10000 Zagreb, or at www.azop.hr.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include secure server infrastructure, access controls, and regular security reviews.

10. International Transfers

We do not transfer personal data outside the European Economic Area (EEA). If this changes, we will ensure appropriate safeguards are in place as required by GDPR.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last revised. Continued use of this website after changes constitutes acceptance of the updated policy.

12. Contact

For any questions about this Privacy Policy or our data practices, contact us at:

• Email: info@trend-analysis-hub.com
• Phone: +385 1 610 2200
• Post: Benkovićeva ul. 2, 10000 Zagreb, Croatia